BEST FOOD CATERER TERMS AND CONDITIONS OF SERVICE

Welcome to bestfoodcaterer.com website and our applications. This page (together with the documents referred to on it) tells you the terms and conditions on which our partner vendors supply any of their services (the "Services") listed on our site to you. Please read these terms and conditions carefully before ordering any services from our site. By accessing our site and placing an order you agreed to be bound by these terms and conditions and our terms of use policy.

If you have any questions relating to these terms and conditions please contact support@bestfoodcaterer.com before you place an order. If you do not accept these terms and conditions in full please do not use our Service.

1. INFORMATION ABOUT US

Bestfoodcaterer.com is a website operated by Best Food Caterer Pte Ltd ("we" or "us" or "Best Food Caterer"), incorporated and registered in the Republic of Singapore. Best Food Caterer is a business where the services are rendered by independent vendors listed on our website (our "Vendor") and delivered by them.

2. PURPOSE

The purpose of our Service is to provide a simple and convenient service to you, linking you to the Vendors and Services of their choice and allowing you to order services from them. We market services on behalf of our Vendors, conclude orders on their behalf and Vendors deliver the Services to you.

3. ORDERS

When you place an order through our website, an email thanking you for your order and confirming your order has been received and accepted by the Vendor (the "Confirmation Email") will be sent to you by us on behalf of the Vendor. The contract for the supply of any Services you order through us will be between you and the Vendor and will only be formed when you have been sent the Confirmation Email by us. Please ensure that you have given us a correct email address as this is how we will communicate with you about your Order. Please also ensure that you provide an accurate address and telephone number to ensure that your Services arrive to the correct location. Best Food Caterer seeks to provide a quality service and will not be the first contact in an event if there is a problem with your Services either in regards to quality. You will have to contact the vendors directly for any issues regarding your order after placing the order.  We do monitor our Vendors very closely and it is of utmost importance to us that they comply with our standards and help us to maintain our reputation. Please let us know if you have any comments relating to our Vendors or in respect of the Services by emailing us.

4. Services

All Services are subject to availability. Your Vendor may offer an alternative for any or similar Service it cannot provide you with. Our Vendor may use nuts and other ingredients that may cause an allergic reaction in the preparation of certain Meals. Please Inform our Vendors prior to ordering if you have an allergy. Best Food Services cannot guarantee that any of the Meals sold by our Vendors are free of allergens.

6. AVAILABILITY AND DELIVERY

Our aim is to provide the best service possible. Unfortunately, things do not always go to plan and factors, such as traffic conditions and weather, may occasionally prevent us from achieving our targets in this regard. We will do our best to ensure that your Service is delivered by the time specified in the email and webpage. The timing of your order is determined by taking into account the number of orders and the circumstances being faced by the Vendors at that time.

Vendors will not be held liable for delays in delivering the services up to a maximum of 60minutes. Therefore the Vendors are not obliged to compensate in any way to the customers for the above scenario.

7. CANCELLATION

You have the right to cancel an order within the order cut-off date. Customers can cancel an order by logging into our website or through mobile application. Best Food Caterer and the Vendor may cancel any order and will tell you once we cancel an order. You will not be charged for any orders cancelled in accordance with this clause. Any payment made prior to an order being cancelled by Best Food Caterer or a Vendor will usually be reimbursed using the same method you used to pay for your order. Any orders cancelled after the cut-off date will be charged to you. Order cut off dates are pre-set for each vendor on their own profile page.

8. PRICE AND PAYMENT

The price of any Services will be listed on our Site. Prices include GST. Prices will vary between Services. Prices are liable to change at any time, but changes will not affect orders in respect of which you have been presented with the Confirmation Email, say in the case of an obvious pricing mistake, whereby we will notify you as soon as we can about the pricing issue. You may be able to cancel your order once we notify you. Despite our best efforts, some of the Services listed on our Site may be incorrectly priced. The relevant Vendors will normally verify prices as part of the order process. Once your order has been placed, the specified Vendor shall contact you directly to facilitate the payment. Payment is made directly to the Vendors.

9. OUR LIABILITY

To the extent permitted by law, Best Food Caterer provides our Service and content on an "as-is" and "as available" basis and we make no representation or warranty of any kind, express or implied, regarding the content or availability of our Site, or that it will be timely or error-free or that defects will be corrected. Subject as provided below, neither Best Food Caterer nor any Vendors shall have any liability to you for any direct, indirect, special or consequential losses or damages arising in contract, tort (including negligence) or otherwise arising from your use of or your inability to use our Service. In the event that Best Food Caterer or the Vendors is found to be liable to you our total aggregate liability is limited to the purchase price of the Services you have paid for in your order. This does not include or limit in any way Best Food Caterer's or any Vendor's liability for any matter for which it would be illegal for us or it to exclude, or attempt to exclude, our or its liability, including liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation. Any health issue (including partial or permanent disability or death) arising from the use of our Vendor’s Services, Best Food Caterer shall not be liable in anyway.

10. EVENTS OUTSIDE OUR CONTROL

No party shall be liable to the other for any delay or non-performance of its obligations under this Agreement arising from any cause beyond its control including, without limitation, any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion. For the avoidance of doubt, nothing in clause 11 shall excuse the Customer from any payment obligations under this Agreement.

11. WAIVER

Neither you, Best Food Caterer nor the Vendors shall be responsible to the others for any delay or non-performance of its obligations under this agreement arising from any cause beyond its control including, without limitation, any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion.

12. SEVERABILITY

If any provision of this agreement is judged to be illegal or unenforceable, the continuation in full force and effect of the remainder of the provisions shall not be prejudiced.

13. ENTIRE AGREEMENT

These terms contain the whole agreement between the parties relating to its subject matter and supersede all prior agreements, arrangements and understandings between the parties relating to that subject matter.

14. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

Best Food Caterer may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.

15. LAW AND JURISDICTION

The Singapore courts will have jurisdiction over any claim arising from, or related to, any use of our Services. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of Singapore.

 

 

 

 

 

 

 

 

 

 

 

 

 

BEST FOOD CATERER TERMS OF USE FOR WEBSITE AND APPLICATIONS

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website bestfoodcaterer.com (our "Site") or any application we make available via an app store or otherwise (our "Service"), whether as a guest or a registered user. Please read these terms of use carefully before you start to use or Site or our Service. By accessing our Site or by using our Service, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, do not use access our Site or use our Service.

1. INFORMATION ABOUT US

Bestfoodcaterer.com is a website operated by Best Food Caterer Pte Ltd ("we" or "us" or "Best Food Caterer"), incorporated and registered in the Republic of Singapore. Best Food Caterer is a business where the services are rendered by independent vendors listed on our website (our "Vendor") and delivered by them.

2. ACCESSING OUR SERVICE OR OUR SERVICES

Access to our Site and to our Service is permitted on a temporary basis, and we reserve the right to withdraw or amend access to our Site or our Service without notice (see below). We will not be liable if, for any reason, our Site or our Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts our Site or our Service, or our entire Site or Service to users who have registered with us. You are responsible for maintaining the confidentially of your login details and any activities that occur under your account. If you have any concerns about your login details or think they have been misused, you should contact support@bestfoodcaterer.com straight away to let us know. We can deactivate your account at any time.

3. ACCEPTABLE USE

You may use our Service only for lawful purposes. You may not use our Site or our Service in any way that breaches any applicable local, national or international law or regulation or to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards in clause 5 below. You also agree not to access without authority, interfere with, damage or disrupt any part of our Site or our Service or any network or equipment used in the provision of our Service.

4. INTERACTIVE FEATURES OF OUR SITE

We may from time to time provide certain features which allow you to interact through our Site or our Service such as chat rooms. Generally, we do not moderate any interactive service we provide although we may remove content in contravention of these Terms of Use as set out in section 6. If we do decide to moderate an interactive service, we will make this clear before you use the service and normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

5. CONTENT STANDARDS

These content standards apply to any and all material which you contribute to our Service (the "Contributions"), and to any interactive services associated with it. You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any Contributions as well as to its whole. Contributions must be accurate (where they state facts), be genuinely held (where they state opinions) and comply with applicable law in any country from which they are posted. Contributions must not:

  • contain any material which is defamatory of any person, obscene, offensive, hateful or inflammatory, promote sexually explicit material or promote violence or promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  • infringe any copyright, database right or trademark of any other person;
  • be likely to deceive any person or be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence or promote any illegal activity;
  • be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety or be likely to harass, upset, embarrass, alarm or annoy any other person;
  • be used to impersonate any person, or to misrepresent your identity or affiliation with any person or give the impression that they emanate from us, if this is not the case; or
  • advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

6. SUSPENSION AND TERMINATION

Failure to comply with section 3 (Acceptable Use) and/or 5 (Content Standards) in these Terms of Use constitutes a material breach of the Terms of Use, and may result in our taking all or any of the following actions:

  • immediate, temporary or permanent withdrawal of your right to use our Service;
  • immediate, temporary or permanent removal of any posting or material uploaded by you to our Service;
  • issuing of a warning to you;
  • legal action against you including proceedings for reimbursement of all costs on an (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
  • disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

The responses described in this clause are not limited, and we may take any other action we reasonably deem appropriate.

7. INTELLECTUAL PROPERTY RIGHTS

We are the owner of or the licensee of all intellectual property rights in our Site and our Service, and in the material published on it (excluding your Contributions). Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use any content on our site in any way except for your own personal, non-commercial use.

8. RELIANCE ON INFORMATION POSTED

Commentary and other materials posted on our Service are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Service, or by anyone who may be informed of any of its contents.

9. OUR SITE AND OUR SERVICE CHANGE REGULARLY

We aim to update our Site and our Service regularly and may change the content at any time. If the need arises, we may suspend access to our Site and our Service or close them indefinitely. Any of the material on our Site or our Service may be out of date at any given time, and we are under no obligation to update such material.

10. OUR LIABILITY

We have taken every care in the preparation of our Site and our Service. However, we will not be responsible for any errors or omissions in relation to such content or for any technical problems you may experience with our Site or our Service. If we are informed of any inaccuracies on our Site or in our Service we will attempt to correct this as soon as we reasonably can. To the extent permitted by law, we exclude all liability (whether arising in contract, in negligence or otherwise) for loss or damage which you or any third party may incur in connection with our Site, our Service, and any website linked to our Site and any materials posted on it. This does not affect our liability for death or personal injury arising from our negligence, or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.

11. INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE AND USE OF OUR SERVICE

We collect certain data about you as a result of you using our Service. This is described in more detail in our privacy policy.

12. UPLOADING MATERIAL TO OUR SITE AND OUR SERVICE

Any material you upload to our Service or data that we collect as set out above (section 11) will be considered non-confidential and non-proprietary, and you acknowledge and agree that we have the right to use, copy, distribute, sell and disclose to third parties any such material or data for any purpose related to our business. To the extent that such material is protected by intellectual property rights, you grant us a perpetual, worldwide, royalty-free licence to use, copy, modify, distribute, sell and disclose to third parties any such material or data for any purpose related to our business.

13. LINKS FROM OUR SITE

Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

14. JURISDICTION AND APPLICABLE LAW

The Singapore courts will have jurisdiction over any claim arising from, or related to, any use of our Services. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of Singapore.

15. VARIATIONS

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.

16. YOUR CONCERNS

If you have any concerns about material which appears on our Service, please contact support@bestfoodcaterer.com

 

Voucher Terms & Conditions

  1. All discounts, vouchers or codes only apply to first orders for new customers of Best Food Caterer unless otherwise stated.
  2. A new customer is defined as someone who registers, makes a Service selection and enters the discount or voucher code specified on the advert, coupon or leaflet, at checkout during their order procedure.
  3. A minimum spend is applicable in order to validate and use any discount, voucher or code.
  4. Unless otherwise stated, all discounts, vouchers or codes must be redeemed within one calendar month.
  5. All promotional validity dates are specified on the adverts, coupons or leaflets, please refer to the summary terms on these pieces of artwork for exact and further information specific to that promotion and its promotional period.
  6. Alcohol will only be supplied to those aged 18+.
  7. Only one discount, voucher or code can be per order and each discount, voucher or code can only be used once per person.
  8. Any discounts, vouchers or codes cannot be used in conjunction with any other offer by Best Food Caterer.
  9. Discounts, vouchers or codes cannot be exchanged for cash or any other alternatives and have no monetary value.
  10. Cancelled orders will invalidate the use of that code on an account.
  11. All discounts, vouchers and codes can only be used on one order, any remaining credit from that discount, voucher or code cannot be carried forward to any additional or subsequent orders.
  12. Discounts, vouchers or codes may be provided on a customer service basis and will be applied to the customer’s account in the form of credit which has to be used in one order.
  13. Any attempt to manipulate the system and use of discounts, vouchers or codes by use of bulk entry via third parties or syndicates, macros, ‘script’, ‘brute force’, masking identity by manipulating IP addresses, using identities other than their own or any other automated means or other automated means (including systems which can be programmed to enter), will render the order and use of that discount, voucher or code invalid and may potentially lead to that account being closed down.
  14. If for any reason a discount, voucher or code becomes invalid due to technical failures or any other causes beyond the control of the Best Food Caterer, or a Service or Vendor becomes unavailable, Best Food Caterer reserves the right (subject to any written directions given under applicable law) to cancel, suspend or modify the campaign that is related to that discount, voucher or code and not re-issue any additional discounts, vouchers or codes to affected customers.
  15. Best Food Caterer reserves the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid redemptions including, without limitation, to require further verification as to the identity, age, and other relevant details of a customer.
  16. By redeeming the discount, voucher or code, customers agree to release Best Food Caterer from any liability whatsoever for any claims, costs, injuries, losses, or damages of any kind arising out of or in connection with the campaign or with the acceptance or possession of any order (except death or personal injury caused by the Promoter’s negligence, for fraud, or otherwise as prohibited by law).
  17. All services and vendors are subject to availability.
  18. Normal registration and Best Food Caterer delivery terms and conditions apply.
  19. Best Food Caterer will only use the personal details supplied in customer’s accounts and orders for the administration and delivery of an order and for no other purpose unless we have your consent. Best Food Caterer may disclose customer’s details personal information to its contractors to assist in conducting the delivery of an order or in response to a customer query.